State Farm® Insurance Agent Brandon Yim

"Justin was very knowledgable, helpful, professional. Navigated through the process efficiently and with excellent customer service.
Highly recommended"

"Worked with Brandon recently after I got married and moved to San Francisco. He was awesome to work with. Explained everything fully and made it very easy to understand. Ended up combining insurance with my wife and getting an umbrella policy. It’s going to save us a bunch of money and give us more coverage. I would definitely recommend talking with Brandon"

"Brandon and Justin have been great insurance agents for us for years, covering home, auto, and umbrella liability insurance, and we just successfully added workers compensation for our nanny. They always respond quickly to any inquiries. It's been really easy and low stress to work with them and State Farm!"

"We came to use Brandon Yim’s insurance team after our former State Farm agent retired. I’m happy to say that it has been a seamless transition. In particular, Randall has been very helpful! We had numerous adjustments that needed to be made to our policies and he was super-friendly and responsive to all of my questions and concerns. He’s efficient AND a nice guy. I recommend this agency. Edited to add: Randall is no longer with this office and Michelle has since become our trusted contact. She’s efficient, kind, and always gets back to us in a timely manner. We continue to be pleased with this office."

"After continued semi-annual rate increases with agent interaction decreases, I started shopping for new vehicle insurance. State Farm and specifically the Yim Agency in Burlingame came up and I reached out. Working with Justin proved the right move. He spent extra time with me to work through a personalised coverage plan based on my needs and concerns. Not only did my rate come down; it was good to be working with an agent that cares!"

"Brandon Yim State Farm Agency is my favorite of all previous agencies I dealt with in my businesses. They are very attentive to customer needs with quick response time , very respectful and great customer service!"

"Justin provided thorough answers to all of my policy insurance questions."

"This review is about the level of service we have been receiving from Michelle Lam, our primary point of contact. Michelle is super friendly, responsive, and helpful. With our requests, Michelle has a keen ability to anticipate and provide additional information that we didn't request, but find very useful."

"I have worked with Adrian in both professional (business insurance) and personal settings. Adrian is well educated in insurance industry and is exceptionally kind! She is very responsive via phone and email. She makes insurance painless! Highly recommend."

"Justin Yim walked me through all the intricacies of my auto insurance policy, making my policy state transfer seamless and easy. Very kind and thoughtful."

"Very impressed with the quality of service. I have switched over from my previous insurance company due to poor communication. Justin and Brandon went above and beyond to assist me. Justin called me and texted me reminders as well as ask information to help cater to my specific situation. Such a refresher to have great communication and service! They were even able to help me get a better rate than my previous insurance!
Highly recommend!"

"I highly recommend State Farm Insurance particularly with Brandon Yim. Working with Henry Ha and the entire team has been fantastic. My car was totaled in an accident and they were extremely prompt and made the entire transition so easy. I cannot thank them enough. Although I have moved out of the area I will continue to carry insurance through Brandon Yim's office."

"Michelle Lam at Brandon Lam's office is the best! She gave me the perfect advice and help process the reimbursement for broken windshield quickly. Thank you, Michelle!"

"Many thanks to Brandon and Adrian for their tremendous support to make sure that I have appropriate insurance coverage for my autos and home including earthquake coverage while minimizing my insurance premiums. They have always been very responsive to my inquiries. They give superior service to their clients."

"Update: I had to add a car to my insurance and had several questions. Adrian Engels was the representative who answered all my questions. She is responsive and super helpful-- a great experience with this office, again!

A friend of mine referred me to Brandon Yim's office, specifically Randall Gee. I needed to update my home insurance policy. Randall was incredible-- he was very responsive and knowledgeable. He sought out ways to save me money and provide better coverage and answered all my many questions with professionalism and patience. I ended up switching both my home and auto policies to State Farm. Thank you, Randall!"

"Michelle and Adrian take care of my account!"

"Henry Ha knows the client and has been terrific, responsive and I highly recommend!"

"After a little bit of back and forth, my queries were answered and requests resolved. Happy to have been a customer for the past 6 years. Thank you for the wonderful service and support!"

"Michelle and Henry provide me excellent service for all my insurance needs."

"My agent Michelle Lam is the best!!!
She is always available either by phone calls, email or text. Whenever I have a question about my insurance she answers them promptly. She has always worked diligently for me and gotten the best price.
She will do the same for you.
I highly recommend Brandon Lim State Farm insurance company and have Michell Lam be your agent."

"Over the years, I’ve worked with many insurance agents, and none match the level of service I get from Henry Ha at the Brandon Yim agency. He explains things clearly, catches details others miss, and gives accurate, practical advice. He operates at a professional level far beyond what I’ve seen from other agents, and he’s always kind, courteous, and respectful.

He also corrected multiple mistakes a previous State Farm agent left behind, walking me through the issues and fixing everything quickly and professionally.

He now manages all of my policies, and I have complete confidence everything is set up correctly. In the Bay Area, where coverage details matter, his thoroughness makes a real difference.

If you want an agent who truly knows his craft and takes your coverage seriously, I strongly recommend Henry Ha and the Brandon Yim agency."

"Working with Michelle was such a positive experience. She communicates clearly and without pressure."

"We've been very happy with the Brandon Yim State Farm insurance agency. Henry Ha has been our go-to person for many insurance related activities, including updates to car and home insurance policies. Henry's expertise, attention to detail, and prompt responses are greatly appreciated. He clearly explains options to help make informed decisions. Thank you!"

"My husband and I work with Henry Ha at this office and we truly believe Henry has our best interest in mind (he saved us money by noting that we could reduce coverage on one item since we increased coverage on another item!). Henry is very responsive, explains coverage and is patient with questions, and has wonderfully clear follow-up emails. We only wish we had found Henry years ago!"

"Henry was great! He made the process of getting our insurance quick and stress-free, and the rate he got for us was great!"