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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Cacciari

June 23, 2025

5  out of  5
rating by Christine Cacciari
"State Farm Agent Henry Ha is to be commended most highly for his interest in your claim. He talks to you about your concerns; he talks to you about your claim in a professional manner that is easily understandable to the lay person. Henry goes above and beyond to help his clients, I have known Henry Ha for many years, I hope to work with him for many years to come!"
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Bess K. Daubenmire

June 2, 2025

5  out of  5
rating by Bess K. Daubenmire
"We've had a solid experience with Brandon's team, particularly with Henry Ha, for the past several years. He is knowledgeable, thorough, and has an excellent response time with all our questions."
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Jeff Muphy

May 30, 2025

5  out of  5
rating by Jeff Muphy
"As a continuing client with State Farm Insurance for both auto and home and working with Henry Ha, I receive nothing less than A+ service each and every time. Henry adds his personal touch and will find what best fits your needs for coverage and cost. I've worked with many insurance agents over my years... there's nobody better!"
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Robert Lu

May 30, 2025

5  out of  5
rating by Robert Lu
"Henry is an outstanding car insurance agent—professional, responsive, and always willing to go the extra mile to make sure I understand my coverage. He makes the whole process easy and stress-free. Highly recommend!"
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Jeff Sinfuego

May 23, 2025

5  out of  5
rating by Jeff Sinfuego
"Amazing agent! Very knowledgeable and would definitely recommend!"
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orkun tan

May 14, 2025

5  out of  5
rating by orkun tan
"I work with Henry Ha at State Farm. He is the best agent you can think of as a customer. He’s very professional , caring and always replies in a timely manner. He helped me with my car and Hone insurance and I’m very happy with his services. I highly recommend him to anyone who needs insurance services. . Orkun Tan ."
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Kirk Bibb

May 7, 2025

5  out of  5
rating by Kirk Bibb
"My family has worked with Henry Ha for several years. He is more than capable, very responsive and professional. We highly recommend."
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Shital Patel

April 22, 2025

5  out of  5
rating by Shital Patel
"We have been working with Michelle Lam for the last four years for all of our insurance needs (policies, claims, etc). She is knowledgeable, responsive, friendly and always answers any and all of our questions in a timely manner. She truly understands the importance of customer care and service. We would highly recommended Michelle & her State Farm team. Shital & Pinky"
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Sulman Choudhry

April 18, 2025

5  out of  5
rating by Sulman Choudhry
"I’ve been working with Brandon, Michelle and Henry for years. They’ve always been extremely responsive and great partners in ensuring that my family and I have the right level of coverage for our needs. Highly recommended!"
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Kimberly Williams

March 5, 2025

5  out of  5
rating by Kimberly Williams
"Wonderful team! They are very responsive, knowledgeable and easy to work with. I highly recommend reaching out to Brandon."
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Josh Collopy

March 5, 2025

5  out of  5
rating by Josh Collopy
"Michelle and the team here took great care of me. Kind, compassionate and excellent customer service when I needed them most. Thanks for everything!"
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Celia Deschler

February 11, 2025

5  out of  5
rating by Celia Deschler
"My husband and I, along with my adult children, have with working with this State Farm Office for many years. We especially enjoy our interactions with Brandon as well as Henry Ha. Henry is very knowledgeable, always responsive when called and very friendly. It’s a comfort to have reliable friends at State Farm."
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Marty Bedel

December 19, 2024

5  out of  5
rating by Marty Bedel
"State Farm has provided our home and auto coverage for several decades. While agents have changed over the years, Michelle Lam has been a constant and has helped us navigate our insurance needs. She's responsive, knowledgeable and personable and a partner we greatly appreciate."
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Danielle Kirchner

December 16, 2024

5  out of  5
rating by Danielle Kirchner
"Henry Ha has been extremely helpful and responsive to me and me requests. Still very satisfied with State Farm Ins."
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John Fazio

December 6, 2024

5  out of  5
rating by John Fazio
"It's been great to work with Michelle Lam, a Personal Account Manager in Brandon Yim's office. She has been very helpful on all of my insurance questions."
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S D

December 5, 2024

5  out of  5
rating by S D
"Writing a positive review for an insurance company.. this is a first for me. Lots of positives in my experience with State Farm and particularly this team. Reasonable rates; the times I needed coverage (roadside and also a claim due to fallen branch) were smooth; agents are responsive, personable and genuinely friendly. Brandon, Michelle, and other team members have taken great care of me over the years. Thanks!"
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howard goldman

November 13, 2024

5  out of  5
rating by howard goldman
"Very professional insurance agent."
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Daniel Chu

November 12, 2024

5  out of  5
rating by Daniel Chu
"A very well run, reliable, and professional team of agents! Highly recommended!"
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Paula Jones

November 11, 2024

5  out of  5
rating by Paula Jones
"Brandon and his team are fantastic! Michelle responds to my messages in a timely manner, and I have had great service from them!"
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Melissa Farris

October 18, 2024

5  out of  5
rating by Melissa Farris
"This is the best insurance agent we have ever worked with - and we have had many. He gets right back to us, stays on top of things and have solutions to any problems that may come up. I highly recommend Brandon Yim and his colleague Henry Ha."
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Mandy Wu

September 5, 2024

5  out of  5
rating by Mandy Wu
"Highly recommended Brandon and his team for any insurance needs! They are responsive, professional and knowledgeable. I felt very protected and safe going with their insightful recommendations. Shut out to Henry Ha, he is great!"
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Carolyn Poe

July 25, 2024

5  out of  5
rating by Carolyn Poe
"Knowledgeable and sincerely interested in your situation and how to cover your risk."
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Brandon Bakhtiar

June 21, 2024

1  out of  5
rating by Brandon Bakhtiar
"Dear Brandon Yim, As an advertising fellow local business owner, a member of my team put 4”x5” flyers on most cars on Burlingame Ave. A wealthy business locale. I would professionally handle any direct request for no flyers but upon receiving a 1st ever flyer on his Tesla, Brandon Yim, instead of reaching me directly & giving me the chance to apologize & make notes to make sure he does not get another (note this was a FIRST ever flyer) Brandon Yim instead goes to my business profile and gives me my first ever 1 star review. This was the FIRST time I ever had flyers deployed on Burlingame Ave. They are small NON stick pieces of paper that offer a free trial of our assisted stretch service. Brandon, to make amends I made an appointment for Wednesday June 26th to: 1. Get a bid for switching to your car insurance plan. 2. Apologize 3. Ask you to remove your unnecessarily harsh “review” of my tiny business which I am trying to grow & not have hurt by Tesla owners taking the time to negative review my business over a flyer instead of giving me the simple courtesy of reaching me directly so I may insure your request was professionally handled. 4. Offer to remove this review. Sincerely, Brandon B."
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Bruce Schultz

June 12, 2024

5  out of  5
rating by Bruce Schultz
"Henry and everyone else at Brandon Yims office are very professional and easy to talk to and always considerate of the needs of my wife and myself."
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R D

June 7, 2024

5  out of  5
rating by R D
"I’ve been with State Farm for 34+ years. Brandon Yim & Henry Ha are outstanding. I appreciate the yearly review with Brandon. He’s thorough & provides insight into things we might not have thought of. Having insurance is important.. having an agent who is looking out for your best interest is a necessity."