State Farm® Insurance Agent Brandon Yim

"Henry Ha called to update me on my auto insurance. During that call we discussed the fact that I now live in an area of California where State Farm does not handle home owners insurance. We discussed the difficulty I was having with my homeowners insurance in my new area and Henry jumped in to help me. Contacting his own brokers and coming back with advice to help me ascertain what my new broker told me was true, and a suggestion on how to move forward in my new area. He selflessly went above and beyond for me."

"I can't speak highly enough about the exceptional service provided by Brandon, Michelle, Henry, and Adrian at State Farm. From the outset, their professionalism and dedication to their clients' needs shine through. I have worked with them for home owners insurance, renters, car insurance, personal articles policy and an umbrella policy. They have made accessing insurance and making changes seemless. One of the standout qualities of this team is their responsiveness. No matter the query or concern, they are prompt in addressing it, and answering my questions. Moreover, their proactive approach sets them apart. They don't just wait for issues to arise; instead, they anticipate potential needs and reach out with valuable insights and recommendations. Michelle, Henry, and Adrian have gone above and beyond in guiding me through various life events that impact my insurance needs. Whether it's adding a teenager driver to the policy or navigating the complexities of coverage while a family member heads off to college in another state, they have always been there with sound advice and tailored solutions. They make every effort to ensure their clients are well-informed and empowered to make the best decisions for their circumstances. I've worked with this team through two larger claims, and their support and advocacy during those times were invaluable. They handled everything with efficiency and compassion, easing what were stressful situations considerably. In conclusion, I wholeheartedly recommend Brandon Yim's team to anyone seeking insurance services. Their office is not just wonderful to work with; it's a beacon of professionalism and reliability in the insurance industry. You'll find their expertise and dedication unmatched, and you'll undoubtedly enjoy the peace of mind that comes from knowing you're in capable hands."

"Brandon has been incredible responsiveness in working with me through options available for a new home insurance policy in an area which is considered high fire risk. This included partnering with other insurance vendors and being primary for California FAIR plan. Due to Brandon’s great communication and his timely follow-ups the process was stress free."

"Brandon is the best agent to work with. His responsiveness and efficiency is unmatched and this is why I will continue to work with him. I’ve had other insurance agents in the past with other companies and they haven’t been as helpful as Brandon and his team. I highly recommend working with him, you won’t regret it, as they will provide you with the best quote and policy for your needs."

"Transitioned to this State Farm office last year due to unfortunate passing of my long term agent of many years. The office picked up and took me under their care immediately. Response time is wonderful and the time and energy they put into my policies is top notch. Henry Ha can be counted on for his knowledge and diligent follow up."

"I had policies with a previous agent that was transferred to this office. For various reasons, I had to terminate the policies. I’ve only interacted with Henry Ha and he has been beyond helpful. I have had some weird circumstances due to moving and he has been so accommodating, and most importantly clear in his instructions and follow up. If they do this for terminating a policy, I can only imagine the terrific support they would have if I ever had to file a claim. Like a good neighbor, indeed! Highly recommend."

"Brandon is an incredibly knowledgeable and kind agent. He clearly knows his business and is extremely conscientious when dealing with clients. You can trust you will be in good hands with Brandon and his agents. They go above and beyond being helpful and responsive."

"Brandon and his team is amazing and so responsive which is what I cherish most. Not only are they friendly but also knowledgeable and provide great advice so I know that my family is fully protected and ready for anything that comes our way. Thanks Brandon of State Farm."

"I recently took out an auto policy with State Farm with Henry Ha as my agent. He is exceptionally professional, quit to respond and a great contact to have. He got my policy done within just a few days and also referred me onto another agent to get an umbrella policy. Overall very happy with Henry!"

"I have been a State Farm customer for over 35 years. I recently had to have my front windshield replaced due to a large crack in it. I contacted the Burlingame office, and Henry, one of the agents, submitted my claim for me immediately. I have dealt with Henry numerous times for questions or information I need, and he is always so responsive, professional and knowledgeable. My windshield was replaced within a few days, and the technician was not only professional and friendly, but he did an excellent job with the repair work."

"I have had my auto and renter's insurance with this agency for over 15 years. In dealing with a claim this year in which my vehicle was totalled after an accident, as well as obtaining insurance for the new vehicle that later replaced it, no one could have been more helpful to me than Michelle Lam. Whenever I called, she responded immediately and helped me through the entire process. She also found (on her own) that I had been mistakenly overcharged for my old car's insurance and issued a substantial refund to me. Again to my surprise, when I finally purchased a new vehicle 10 months after the accident, she called me to say that I would be getting another large refund for the old policy. I have found Michelle to be extremely professional and knowledgeable, helpful beyond words, and a pleasure to deal with. She is just outstanding."

"We use SF for our business auto insurance. Great prices AND corresponding coverages. Has handled our claims well. We work with Adrian in the San Carlos office and she is very responsive and knowledgable. And when she wasn't sure, she was honest and mentioned she would need to call me back with details. AND SHE DID call me back. Customer service has generally taken a back seat in tele-communications over the last decade so its always refreshing and nice to work with someone who communicates well and follows up."

"One year ago I had the extreme good fortune to discover this State Farm office, and Henry Ha in particular. Henry always answers my questions quickly, and patiently explains details I may be confused about. When we first met, he signed me up for better coverage than I'd had with my previous provider, and for a lower price. I'm one very happy customer!"